FAQs

Frequently Asked Questions

Delivery Information

What is the delivery fee?
The delivery fee for all delivery orders within a 15 mile radius is +$5.

Order Deadlines

When do cookie shipping orders close?
Cookie shipping orders close every Tuesday at 8pm.

Advance Notice Requirements

Is there an advance notice requirement for orders?

Cookie catering orders require an advance notice of 72+ hours.

Shipping & Fulfillment

When are cookie shipping orders shipped out?
All cookie shipping orders are shipped out on Fridays (Ohio residents only). Customers are responsible for the shipping fee.

When can I pick up my local pickup order?
Local pickup orders are available for pickup on Saturdays from 10am-12:30pm.

When are local delivery orders delivered?
Local delivery orders are delivered on Saturdays from 1:30pm-3:30pm.